Privacy Policy — Swainstone Paving

Last updated: 03/01/2026

Swainstone Paving is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect and process the following information:

Information you provide directly:

• Name

• Email address

• Phone number

• Address or service location

• Details about your project

• Messages sent via contact forms

• Files or photos you upload as part of an enquiry

Automatically collected information:

• IP address

• Device information

• Browser type

• Pages visited on our site

• Cookies (through Wix and third-party tools)

2. How We Use Your Information

We use your information to:

• Respond to your enquiries

• Provide quotes and arrange site visits

• Deliver our paving and construction services

• Improve our website and customer experience

• Contact you with updates directly related to your enquiry

• Maintain internal records and scheduling

We do not sell your data to third parties.

3. How We Store & Protect Your Data

Our website is hosted on the Wix platform, which stores your data securely on protected servers.
Any files or images you upload through our forms are stored safely in Wix’s encrypted system.

We take reasonable technical and organisational measures to protect your information from loss, misuse, and unauthorised access.

4. Sharing Your Information

We may share your data only when necessary with:

• Contractors or team members involved in your project

• Service providers that help operate our website (e.g., Wix, analytics tools)

• Legal authorities if required by law

We never share your information for marketing by third parties.

5. Cookies

Swainstone Paving uses cookies to improve your browsing experience. Cookies may collect anonymous data including:

• Site performance metrics

• Visitor behaviour

• Device information

You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Request a copy of the data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent at any time

To make a request, please contact:
info@sqainstonepaving.co.uk

7. Contact Us

If you have questions about this Privacy Policy, contact us at:
Swainstone Paving
Email: info@sqainstonepaving.co.uk
Phone: 07368592494

Terms & Conditions — Swainstone Paving

Last updated: 03/01/2026

These Terms & Conditions govern the use of our website and the services provided by Swainstone Paving By using our website or hiring our services, you agree to the following terms.

1. Services

Swainstone Paving provides:

• Driveway installations

• Patios and paving

• Asphalt surfacing

• Fencing

• Brickwork

• Groundworks and related services

We reserve the right to update or modify services at any time.

2. Quotes & Pricing

• All quotes are free unless otherwise stated.

• Quotes are valid for 30 days unless agreed differently.

• Unexpected issues not visible during the initial assessment may result in additional charges (e.g., underground obstructions, drainage problems, structural instability).

• Any variations will be discussed and agreed before work continues.

3. Deposits & Payments

(If you want me to tailor this, give me your payment structure. For now, here is a general UK-standard version.)

• A deposit may be required to secure your booking or materials.

• Remaining payments must be made upon completion of the work.

• Payments can be made via bank transfer, cash, or any method agreed in writing.

• Work remains the property of Swainstone Paving until paid in full.

4. Cancellations

• If you need to cancel or reschedule, please give at least 48 hours' notice.

• Deposits may be non-refundable if materials have already been ordered.

5. Customer Responsibilities

To ensure work can take place safely and efficiently, customers must provide:

• Clear access to the work area

• Removal of vehicles or obstructions

• Information about underground services where known

• Necessary permissions from landlords or councils if required

We cannot be held responsible for delays caused by lack of access or missing information.

6. Workmanship Guarantee

We take pride in high-quality workmanship.

• We guarantee our work for a reasonable period depending on the service provided.

• Guarantees do not cover damage caused by third parties, misuse, extreme weather, or lack of maintenance.

• Natural variations in materials (such as paving tone or texture) are not considered defects.

7. Liability

We are not liable for:

• Pre-existing structural issues

• Damage caused by faulty utilities or hidden underground services

• Delays caused by weather, supplier shortages, or circumstances beyond our control

Our liability is limited to the value of the service provided.

8. Use of Photos

We may take photos of completed work for our portfolio or website.
If you do not wish photos of your property to be used, please notify us in writing.

9. Website Use

By using our website, you agree to:

• Not use it for unlawful activities

• Not attempt to interfere with the site’s security

• Not reproduce website content without permission

All content, text, and images remain the property of Swainstone Paving.

10. Contact Us

For questions or concerns about these Terms & Conditions, contact:
Swainstone Paving
Email: info@swainstonepaving.co.uk
Phone: 07368592494

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